Minispeakers

Making A Purchase
Making a purchase could not be easier. Just browse our Catalogue, and click on any items that you wish to buy and put them into the shopping basket. After you have finished your selection, click on "Order" and you will be asked to complete your personal details to enable us to process your order. Your information will not be released to third parties.

We accept most major credit cards including Visa, Mastercard, American Express, Delta and cheques drawn on a UK bank.

Shipping And Handling
A small shipping or postal charge will be added to your order. This will be shown at the time of confirming your order.

Delivery Schedule
We will despatch your order within 2 working days . Delivery to UK addresses should normally take no more than 5 days to arrive, and for International addresses 8 - 14 days.


Back Orders
If your item is not in stock, we will back order for you. You will always be emailed with the option to cancel your order if you would rather not wait.

Returns and after-sales policy
We hope you will be pleased with your purchase. Should you wish to return anything brought from us, we will be happy to refund or exchange a product provided it is in fully resaleable condition. Returns should be made within 14 days of purchase and in original, undamaged packaging.  Where a refund is required,  a copy of your receipt (or web order number) should be included with the product.

If there is a fault with your product within 12 months of delivery (or other defect with your product), we will normally offer a prompt repair or exchange. You will always have the option of an exchange if the fault occurs within 28 days of delivery. In all cases we reserve the right to inspect the product and verify the fault.

Please note: We will refund the price of the item to the purchaser or exchange the product once it is received by us. A refund for the delivery charge will be given in the instance of incorrect, damaged or faulty goods.

THIS RETURNS POLICY DOES NOT AFFECT YOUR LEGAL RIGHTS. DETAILS OF YOUR LEGAL RIGHTS ARE AVAILABLE FROM THE CITIZENS ADVICE BUREAU OR CONSUMER DIRECT.

Tax Charges
For orders made from the UK, 15.0% VAT is added.

Credit Card Security
All credit card numbers are encrypted in the software when the order is placed using 128 bit encryption. They are only decrypted after they reach our computer. They are not held in clear text on any website.

Third-Party Web Beacons:
We use third-party web beacons from Yahoo! to help analyse where visitors go and what they do while visiting our website. Yahoo! may also use anonymous information about your visits to this and other websites in order to improve its products and services and provide advertisements about goods and services of interest to you. If you would like more information about this practice and to know your choices about not having this information used by Yahoo!, click here

Provision by Minispeakers Ltd for taking back Electrical/Electronic Waste from customers
Under the new Waste Electrical and Electronic Equipment (WEEE) Directive, when a customer purchases an EEE product from us, we are required, by UK law, to provide a 'like for like' take-back service for any old or broken EEE product (if applicable) – this service is provided 'free-of-charge' and can be utilised in the following ways:

• If you live locally then, you may return your WEEE to our head office in person.
• You can post any WEEE to our head office and we will reimburse your postage.

IMPORTANT: The waste product must be returned within 28 days of date of the new purchase.

Follow this link for further information on WEEE Regulations.